Privacy Policy.

Last updated: 15 June 2026.

This is a template aligned to South Africa's Protection of Personal Information Act (POPIA). Review it with a legal professional and complete the bracketed details before publishing. It is not legal advice.

IT Reliance ("we", "us") respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

• Contact details you provide through our forms (name, email, company, phone).
• Messages and enquiry details you send us.
• Technical data such as IP address, browser type and usage, collected through cookies and analytics.

How we use your information

• To respond to enquiries and provide quotes.
• To deliver and improve our services.
• To send updates you have asked to receive.
• To meet legal and regulatory obligations.

Legal basis

We process personal information on the basis of your consent, to perform a contract, to pursue our legitimate interests, or to comply with the law.

Cookies and analytics

We use cookies and analytics tools to understand how the site is used and to improve it. You can control cookies through your browser settings.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate, under appropriate safeguards.

Data security and retention

We apply reasonable technical and organisational measures to protect your information, and retain it only for as long as necessary or as required by law.

Your rights under POPIA

• Access the personal information we hold about you.
• Request correction or deletion.
• Object to processing in certain circumstances.
• Lodge a complaint with the Information Regulator (South Africa).

Information Officer

For privacy requests, contact our Information Officer at hello@itreliance.co.za.

Registered entity: [Registered company name] · [Registration number] · [Registered address].

Changes

We may update this policy from time to time. The latest version will always be posted on this page.